Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debra

Debra

September 17, 2024

5  out of  5
rating by Debra
"I am happy to be back with my agent David Ziegenbalg’s office. Anyone who answers the phone is able to access my account and answer my questions immediately. David’s office has very knowledgeable and courteous agents. Their service level is unmatched."
Profile photo of Gaurav Vig

Gaurav Vig

September 13, 2024

1  out of  5
rating by Gaurav Vig
"Title: AVOID THIS COMPANY – Predatory Practices and Terrible Service I've never experienced such unethical and predatory practices from an insurance company as I have with State Farm(David Ziegenbalg).At first, their rates seemed competitive, but once I signed up, everything changed for the worse. • Unjust Premium Increases: After just a few months, my premiums skyrocketed for no apparent reason. When I contacted customer service, they provided vague explanations and blamed “industry standards.” It felt like they were hiking up my rates simply because they knew I was locked in. • Claim Denial Tactics: When I finally had to file a claim, I was met with constant delays and requests for unnecessary documentation. It was clear they were trying to wear me down and find any reason to deny my claim. They questioned every detail, even things unrelated to the claim, just to avoid paying out. • Misleading Policy Terms: They lured me in with promises of comprehensive coverage, but when I actually needed it, I found out that many things were not covered, even though their agents assured me otherwise when I signed up. They used fine print to exclude key coverage. • Pressuring Sales Tactics: Their sales agents were aggressive, using high-pressure tactics to get me to buy additional coverage that I didn’t need. After I declined, they continued to call, pushing unnecessary riders that would just inflate my premiums. • Horrible Customer Service: Every time I called, I was either put on hold for an hour or transferred multiple times. No one seemed to care or even understand the details of my policy. It was clear they were trained to deflect complaints rather than actually help customers. Overall, State Farm(David Ziegenbalg).operates like a scam, preying on their customers with deceptive practices and refusing to provide the coverage they promised. I strongly urge anyone considering this company to think twice. You're better off with a more reputable provider that values honesty and customer service."
Profile photo of Denise Bakker

Denise Bakker

September 8, 2024

1  out of  5
rating by Denise Bakker
"Ziegenbald has zero knowledge of insurance intricacies and policy provisions. He relies on HIS STAFF COMPLETELY to meet his quotas and state requirements. The former owner Bob Harrison would be ashamed to see what his business has become! Seriously, take your business elsewhere or you'll regret it. You need an agent who knows ALL the ins and outs to protect your interests and he has no experience whatsoever, terrible agent!"
We responded:
"I'm sorry you feel that way. I've been an insurance professional for 11 years. My Team and I are very knowledgeable in the insurance field. Please call my office if you would like to discuss further. "
Profile photo of Brandon

Brandon

March 17, 2023

5  out of  5
rating by Brandon
"They took care of my home and vehicle insurance over the years until I escaped NJ and moved to NH. They were very nice people and easy to work with. . I had to switch to a local state farm office who are licensed in my new home state, but I would definitely recommend them if you live in that area. I have no complaints!"
Profile photo of Linda Bonilla

Linda Bonilla

March 5, 2022

5  out of  5
rating by Linda Bonilla
"David is helpful in any aspect in insurance. He has a way of helping me to understand insurance. Thank you for all your help always!"
Profile photo of tim w

tim w

December 31, 2020

5  out of  5
rating by tim w
"Bobbi takes very good care of my policies"
We responded:
"Thank you so much for the kind review. Here at the David Ziegenbalg your local State Farm Insurance agent in Hawthorne NJ we take great pride in taking care of our customers. Bobbie is a great asset and we look forward in seeing you soon."
Profile photo of Joanne Florek

Joanne Florek

November 19, 2020

5  out of  5
rating by Joanne Florek
"David was very helpful and extremely nice."
We responded:
"Thank you for the kind words. It is our pleasure to help with all your insurance needs. David Ziegenbalg your local State farm Insurance agent in Hawthorne NJ."
Profile photo of Bobbi Lynn Harrison

Bobbi Lynn Harrison

October 29, 2020

5  out of  5
rating by Bobbi Lynn Harrison
"Worth calling for a quote"
Profile photo of Felipe Viveros

Felipe Viveros

September 23, 2020

4  out of  5
rating by Felipe Viveros
"Good"
Profile photo of Giselle Ramírez

Giselle Ramírez

August 7, 2020

5  out of  5
rating by Giselle Ramírez
"David and his staff went above and beyond to make sure I got the best possible insurance. I have recommended this agency to my friends and family and everyone thanks me."